Cookie & Data Usage Policy
Understanding how zestariqex collects, uses, and protects your information while you navigate our financial services platform. Your privacy matters to us, and we want you to feel confident about how we handle your data.
1 What Are Cookies and How We Use Them
Think of cookies as small digital notes that help our website remember you between visits. When you browse zestariqex.com, these tiny files get stored on your device to make your experience smoother and more personalised.
We use cookies to remember your preferences, keep you logged into your account, and understand which parts of our financial platform are most helpful to you. It's like having a personal assistant that remembers whether you prefer detailed charts or simple summaries.
Essential Cookies
These keep the site working properly - things like remembering you're logged in and maintaining your session security. We can't turn these off without breaking basic functionality.
Performance Cookies
Help us understand which features you use most and where people might be getting stuck. All data is anonymous - we see patterns, not individual browsing habits.
Functional Cookies
Remember your settings and preferences so you don't have to set them up every time you visit. Like keeping your dashboard layout just how you like it.
Marketing Cookies
Used to show you relevant financial insights and services that might interest you. We partner with trusted providers to ensure ads are useful, not intrusive.
2 How We Track Your Journey
Beyond cookies, we use several other methods to understand how people interact with our platform. This helps us spot problems early and improve the areas that matter most to our users.
Page Analytics
We track which pages you visit and how long you spend there. This helps us identify content that's genuinely useful versus pages that might need improvement.
Click Tracking
Understanding which buttons and links people use most helps us design better navigation and put important features where you'd naturally look for them.
Form Interactions
We monitor how people use our contact forms and calculators to identify common sticking points and make these tools more intuitive.
Device Information
Basic details about your browser and device help us ensure our platform works well across different setups - especially important for financial tools that need precision.
Your Privacy First: All tracking data is aggregated and anonymised. We're interested in user behaviour patterns, not individual activities. Personal financial information is never connected to this tracking data.
3 Managing Your Cookie Preferences
You're in control of your cookie settings. While some are necessary for basic functionality, you can adjust or disable others based on your comfort level. Here's how to manage settings in different browsers:
Browser-Specific Settings
Chrome
Settings → Privacy and Security → Cookies and other site data. Choose from several privacy levels or customise specific sites.
Firefox
Settings → Privacy & Security → Cookies and Site Data. Offers enhanced tracking protection with different strength levels.
Safari
Preferences → Privacy → Manage Website Data. Includes intelligent tracking prevention that blocks cross-site tracking.
Edge
Settings → Cookies and site permissions → Cookies and site data. Similar options to Chrome with Microsoft's privacy features.
Keep in mind that blocking essential cookies will affect how our platform functions. You might need to re-enter information more often or lose access to personalised features that make managing your finances easier.
4 Data Retention and Your Rights
We don't keep your data forever. Different types of information have different retention periods based on legal requirements and practical needs for providing our financial services.
Retention Timeframes
- Session Cookies: Deleted when you close your browser
- Preference Cookies: Kept for up to 2 years or until you clear them
- Analytics Data: Aggregated data retained for 26 months maximum
- Marketing Data: Refreshed every 13 months unless you opt out
- Account Activity: Maintained while your account is active plus 7 years for compliance
- Contact Records: Kept for 3 years after last interaction for service quality
You can request to see what data we hold about you, ask us to correct inaccuracies, or request deletion of non-essential information. For financial services, some data must be retained for regulatory compliance, but we'll explain what applies to your specific situation.
Australian Privacy Compliance: As an Australian financial organisation, we follow the Privacy Act 1988 and Australian Privacy Principles. This means stronger protections for your personal information and clear processes for handling your requests.
Questions About Your Data?
We're committed to transparency about how we handle your information. If you have concerns about cookies, data usage, or privacy practices, our team is ready to help.